REFUND POLICY

60-Day Money-Back Guarantee

Last Updated: May 15, 2026

At Menovelle, we stand behind the quality of our product and want every customer to feel confident with their purchase. This Refund Policy outlines our 60-day money-back guarantee and the steps for requesting a refund.

Our 60-Day Money-Back Guarantee

Every order of Menovelle is backed by a 60-day money-back guarantee from the date of purchase. If you are not completely satisfied with the product for any reason, you can request a full refund — even if the bottles are partially used or completely empty.

How to Request a Refund

To initiate a refund, please follow these steps:

1. Email our customer support team at contact@menovelle-product.com within 60 days of your purchase date.
2. Include your order number, full name, and shipping address used on the original order.
3. Briefly describe the reason for your refund request (optional, but helps us improve).
4. Our team will respond within 1–2 business days with return instructions.
5. Ship the bottles (used, unused, or empty) to the return address provided.
6. Once we receive your return, your refund will be processed within 48 hours.

What Is Refunded

Your refund covers the full purchase price of the product. Please note:

• The original shipping cost (where applicable) is refundable
• Return shipping costs are the responsibility of the customer
• Refunds are issued to the original payment method used at checkout
• It may take an additional 3–7 business days for the refund to appear on your statement, depending on your bank or card issuer

Eligibility

To qualify for a refund:

• The refund request must be made within 60 days of the original purchase date
• The order must have been placed through our official website
• You must return all bottles from the order, including empty ones

Bonuses

Free digital bonuses (eBooks) included with 6-bottle orders are yours to keep, even if you return the physical bottles. There is no need to return digital content.

Lost or Damaged Shipments

If your order arrives damaged or you do not receive it, please contact us at contact@menovelle-product.com within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund.

Subscription Note

Menovelle is sold as a one-time purchase. We do not offer auto-billing subscriptions, so you will not be charged after your initial order.

Questions?

If you have any questions about our refund process, please don't hesitate to reach out:

Email: contact@menovelle-product.com

We aim to respond to all refund inquiries within 1–2 business days.